Why us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Restaurant Supervisor to join our team in serving guests with creativity and passion.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city’s shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Assist F&B Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
Responsibilities
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Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
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Supervise service of guests, being watchful of signals from guests in need of service.
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Assist manager to establish and monitor side-work duty completion.
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Maintain bank to SOP, keep it balanced and secure at all times.
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Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
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Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
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Communicate daily with restaurant manager with regard to special events, house counts, etc.
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Assist restaurant managers in conducting menu classes and taste panels.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
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Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
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Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
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Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
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Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
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Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
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No kneeling required.
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Mobility -95% of shift covering all areas of outlets supervising.
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Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.
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No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
Benefits
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10 paid holidays
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Paid time off for vacation, sick time
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Eligible to participate in the Company’s 401(k) program with employer matching
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Medical, dental, & vision insurance
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Health savings and flexible spending accounts
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Basic Life and AD&D insurance
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Great discounts on Hotels, Restaurants, and much more.
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Employee Assistance Program
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Tuition Reimbursement
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Eligible to participate in the Employee Referral Bonus Program. $500+ per referral.
ID: 2024-23658
Position Type: Regular Full-Time
Property : Bidwell Hotel
Outlet: High Horse
Category: Restaurant Operations
Max: USD $25.00/Hr.
Tipped Position: Yes
Address : 520 SW Broadway
City : Portland
State : Oregon
EOE Protected Veterans/Disability
