The Cross Family of Agencies welcomes you. We need your talent and expertise.
Sales Representative agents are primarily responsible for receiving & selling incoming new commercial lines business while creating and maintaining strong relationships with customers, underwriters, and other industry professionals. The secondary responsibility is to utilize knowledge and experience to assist Commercial Lines Producers with placing new business.
Duties of a Regional Sales Representative include but are not limited to:
- Maintain a Property & Casualty license along with keeping up with Continuing Education.
- Understanding and following the Cross Basic Procedure Manual.
- Understanding and following the Commercial Lines Workflow Manual.
- Meeting annual sales goal.
- Using carrier websites proficiently to generate accurate quotes.
- Selling commercial insurance products to prospective clients.
- Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service centers, and claims representatives).
- Providing quality customer service to existing and prospective clients.
- Staying up to date on new insurance products and market/industry trends.
- The ability to understand and analyze insurance coverage and policy forms.
- Strong written, oral and phone communication skills
- Organize, set, and maintain priorities
- Working knowledge and/or experience with AMS360 (or equivalent) and Microsoft Office (Word, Excel, Outlook, Teams).
- Ability to present, educate, and close on all commercial lines’ insurance products.
- Meet with prospective clients.
- Conduct sales presentations with the intent of selling an insurance product.
- Input bound new business clients into Agency Management System, generate Binders, ID Cards & other necessary insurance documents.
- Perform other duties as assigned.
About Us
Family Owned
From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held.
Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.
